The 30wi takes user privacy seriously. This document clearly and directly explains what data we collect, why we need it, how we protect it, and what your rights are as a data subject, in full compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018).
Six principles that guide how personal information is handled across the entire platform.
This Privacy Policy describes how 30wi collects, uses, stores, and protects the personal data of its users. It applies to all services available on the platform — Sports Betting, live casino, e-sports, jackpots, and the VIP Program. By creating an account or using our services, you confirm that you have read and understood this document. Questions? Write to suporte@30wi.best.
The data controller responsible for processing your personal data on the platform is 30wi, operator of the online betting and entertainment platform available at 30wi.best. The controller is responsible for defining the purposes and means of processing the data collected, as required by the LGPD.
For any questions regarding the processing of personal data, the direct contact channel is the email suporte@30wi.best, with support in Brazilian Portuguese, available 24 hours a day, 7 days a week. Formal data subject requests are responded to within up to 15 business days from receipt of the complete request.
The 30wi only collects the data necessary to operate the platform, verify identities, process financial transactions, and meet legal obligations. Below are the categories of data we process:
| Category | Examples | When collected |
|---|---|---|
| Identification data | Full name, CPF, date of birth | Registration |
| Contact data | Email, mobile number, address | Registration |
| Identity documents | National ID (RG), driver's license (CNH), proof of address | KYC Verification |
| Financial Data | Pix key, bank details, transaction history | Deposits and withdrawals |
| Preference data | Favorite sports, active notifications | Platform usage |
When you access the platform — via mobile, desktop, or any other device — we automatically collect:
In some cases, we may receive data from external sources for identity verification or fraud prevention purposes — such as Brazilian credit bureaus, Receita Federal CPF lookup systems, and anti-money laundering (AML) data providers. This data is used exclusively for legal compliance and account security.
The 30wi processes personal data based on the legal grounds set out in the LGPD. Below we describe the main purposes and their respective legal bases:
The 30wi does not sell or rent personal data. Sharing only occurs in the situations below, always under an appropriate legal basis:
The 30wi retains personal data for as long as necessary to fulfill the purposes described in this Policy or to comply with legal obligations. General retention periods are:
Once legal retention periods have expired, data is securely deleted or irreversibly anonymized. You may request early deletion of your data — 30wi will assess whether any legal obligation prevents immediate deletion and will inform you of the required timeframe.
The 30wi implements technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure. Key measures include:
In the event of a security incident that could pose a significant risk or harm to data subjects, 30wi will notify the National Data Protection Authority (ANPD) and affected users within the legally required timeframe, as set out in Article 48 of the LGPD.
The 30wi uses cookies and similar technologies to provide a personalized and secure browsing experience. The types of cookies used are:
30wi does not use third-party advertising cookies to track you on other sites outside the platform. You can manage and disable non-essential cookies in your browser settings or account preferences. Disabling performance and functionality cookies does not prevent you from using the platform, but may limit some features.
The 30wi is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. If we become aware that a minor has created an account or provided personal data, we will immediately close the account and delete all associated data, returning any real balance that may have been deposited.
If you believe a person under 18 has created a 30wi account using your information or independently, please notify us immediately at suporte@30wi.best. We will act promptly to resolve the situation.
Some of the service providers used by 30wi — such as cloud infrastructure providers, casino game suppliers, and data analytics platforms — may be located outside Brazil. When this occurs, 30wi requires these providers to ensure a level of data protection equivalent to the LGPD, through:
International transfers are carried out only when necessary for platform operations and always with the safeguards required by Article 33 of the LGPD. Sensitive financial data — such as Pix details and banking transactions — is processed exclusively on servers located in Brazil or with partners operating under Brazilian regulation.
The General Data Protection Law grants you, as a data subject, the following rights that 30wi is committed to respecting:
You may request a copy of all personal data 30wi holds about you, including transaction history and account records.
If any personal data is incorrect or out of date, you can request a correction at any time through support or directly in your account dashboard.
You may request your data in a structured, machine-readable format for transfer to another service, in accordance with ANPD regulations.
You may request the deletion of your data processed under consent. Data whose retention is a legal obligation cannot be deleted before the required period has elapsed.
You may withdraw your consent to the use of your data for marketing communications at any time, with no impact on your access to the platform.
You have the right to know which entities 30wi shares your data with. This Policy lists all relevant partners in Section 4.
With your consent, 30wi may send communications about promotions, bonuses, new games, sporting events such as the Brasileirão, UFC, e-sports, and other platform features. These communications are sent via:
You may opt out of marketing communications at any time by clicking "Unsubscribe" in the footer of any 30wi email, or by adjusting your notification preferences in your account settings. Opting out of marketing does not affect the receipt of essential operational communications — such as withdrawal confirmations, security alerts, and important Terms updates.
The 30wi does not send messages through channels you have not authorized. If you receive a message claiming to be from 30wi via a channel you did not register, disregard it and let us know — it may be a phishing attempt.
The 30wi may update this Privacy Policy periodically to reflect changes in the LGPD, new platform features, updates to service partners, or regulatory adjustments. When a significant update is made, active users will be notified by email at least 15 days in advance before the new version takes effect.
The date of the last update is always shown at the top of this page and in the side index header. The version in effect is always the one published at this URL. If you continue using the platform after the effective date of any changes, this indicates your acceptance of the updated version. If you disagree with the changes, you may close your account before the effective date with no penalty — your available balance will be returned via Pix.
The 30wi has appointed a Data Protection Officer (DPO) as required by the LGPD for companies that process personal data at scale. The DPO is responsible for ensuring internal LGPD compliance and serving as the point of contact with the Autoridade Nacional de Proteção de Dados (ANPD).
If you are not satisfied with 30wi's response to a request related to your personal data, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the Brazilian regulatory authority responsible for enforcing the LGPD.
At 30wi, privacy and security are not just a promise — they are standard practice. Create your account in 2 minutes, deposit via Pix from R$ 30.00, and bet on the Brasileirão, UFC, e-sports, and live casino with full data protection.
Brasileirão and UFC betting, live casino, jackpots, and VIP Program — all with your data protected by SSL encryption, full LGPD compliance, and 24/7 support in Portuguese.
*For users aged 18 and over only. Subject to the Terms & Conditions. Gamble responsibly. 🇧🇷